ABOUT PERFOPS
WHO WE ARE
PerfOps was founded in 2002 after the principal had accumulated 20 years of experience as an automation and business systems integrator. PerfOps brought together many known industry professionals into a consortium of experienced, effective and innovative operations executives, solution engineers, technology, finance and HR professionals. We envision, design and implement systems and operations solutions that provide lasting results. We do this by maximizing use of your team, including your employees as well as your existing suppliers, consultants and contractors.
Growing by adding the best professionals every year, we stay up to date with technology, continually expand our process experience, evolve our methodologies and expand our organizational development capabilities. PerfOps offers a diverse range of perspectives outside your organization while adapting to your culture and needs. Our teams are selected to meet your specific needs, are always highly motivated to take on your challenges and solve them quickly and efficiently, leaving your team able to sustain them.
Software and technology agnostic
Strategic when needed, but always practical
Fluid project staffing to meet your needs
Highly experienced professionals only (No developing young professionals at the expense of the client)
Offering Operations, Technology and Project professionals
A different type of consulting experience
WHO WE ARE
PerfOps was founded in 2002 after the principal had accumulated 20 years of experience as an automation and business systems integrator. PerfOps brought together many known industry professionals into a consortium of experienced, effective and innovative operations executives, solution engineers, technology, finance and HR professionals. We envision, design and implement systems and operations solutions that provide lasting results. We do this by maximizing use of your team, including your employees as well as your existing suppliers, consultants and contractors.
Growing by adding the best professionals every year, we stay up to date with technology, continually expand our process experience, evolve our methodologies and expand our organizational development capabilities. PerfOps offers a diverse range of perspectives outside your organization while adapting to your culture and needs. Our teams are selected to meet your specific needs, are always highly motivated to take on your challenges and solve them quickly and efficiently, leaving your team able to sustain them.
Software and technology agnostic
Strategic when needed, but always practical
Fluid project staffing to meet your needs
Highly experienced professionals only (No developing young professionals at the expense of the client)
Offering Operations, Technology and Project professionals
A different type of consulting experience
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PerfOps creates lasting results. This is accomplished by addressing the needs of the client’s team while achieving the project objectives. Clients achieve more the longer we are involved, rely on us less over time, and are left with the resources to sustain the solution.
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We focus primarily on lot traceable manufacturing and distribution. Approximately 70% of our work is in food and beverage, from the processing of fresh agricultural products through every production and distribution process to delivery in all food channels. The remainder of our projects are a mix of nutritional supplements, pharmaceuticals, cosmetics, botanicals, medical products and similar industries. We specialize in process and advanced assembly related manufacturing and the products these facilities produce. We also address the needs of construction projects related to manufacturing and distribution facilities. This includes construction projects for companies as well as sub-contractor operations.
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All solutions must align with the business. Technology is costly and typically disruptive to implement, and must be optimized, maintained and sustained. Implementing technology without regard to how it fits the business needs is wasteful and does damage if not aligned with the needs of the business. Seeking first to understand, PerfOps starts all projects from a position of understanding each businesses’ value proposition to its customers and stakeholders.
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A solution is comprised of people, process and technology. Optimized solutions are those where the process is designed, not left to chance, unexamined from past eras, or inherent in the design of the technology. PerfOps has highly developed methods for ensuring technology fit to process and the process fit to the company’s people and culture. Look us up for a presentation on our Storyboarding method which iterates a new "to be" process with the user team prior to implementation.
AUTOMATION
PerfOps has adopted the general philosophy to applying all types of automation:
UNDERSTAND
SIMPLIFY
STANDARDIZE
AUTOMATE
Understand the business, the work and the problem to be solved. We often see troubled projects that never had a chance to succeed because they started off without clear objectives and a reasonably thorough understanding of the work. Agile without understanding is chaos. “Seek first to understand.”
We believe in simplifying the work first so as to generate simpler solutions which are more easily sustained. Proceeding with overly complex solutions adds to risk, cost, timeline and will not provide an optimized solution. One of our team members coined the phrase “Simplicate don’t complify” many years ago and we apply this to all design solutions.
Once simplified, solutions needs to be standardized. Besides reducing project implementation cost, there are long term benefits of standardized solutions such as reducing training time, adoption by new employees and greater sustainability. This is especially true when developing best practices to fit each specific need. One of our client CFO’s likes to say “best practical practices” and we love that term because it expresses our philosophy exactly.
Once a solution has been simplified and standardized then automation becomes cheaper, faster and more effective. Automating in this sequence ensures a focus on business objectives and eliminates developing solutions which are not fully utilized.
The benefits of this approach continue to pay back after initial implementation and throughout the life of the solution. Adopt this approach and enjoy the successes it offers.
AUTOMATION
PerfOps has adopted the general philosophy to applying all types of automation:
UNDERSTAND
Understand the business, the work and the problem to be solved. We often see troubled projects that never had a chance to succeed because they started off without clear objectives and a reasonably thorough understanding of the work. Agile without understanding is chaos. “Seek first to understand.”
SIMPLIFY
We believe in simplifying the work first so as to generate simpler solutions which are more easily sustained. Proceeding with overly complex solutions adds to risk, cost, timeline and will not provide an optimized solution. One of our team members coined the phrase “Simplicate don’t complify” many years ago and we apply this to all design solutions.
STANDARDIZE
Once simplified, solutions needs to be standardized. Besides reducing project implementation cost, there are long term benefits of standardized solutions such as reducing training time, adoption by new employees and greater sustainability. This is especially true when developing best practices to fit each specific need. One of our client CFO’s likes to say “best practical practices” and we love that term because it expresses our philosophy exactly.
AUTOMATE
Once a solution has been simplified and standardized then automation becomes cheaper, faster and more effective. Automating in this sequence ensures a focus on business objectives and eliminates developing solutions which are not fully utilized.
The benefits of this approach continue to pay back after initial implementation and throughout the life of the solution. Adopt this approach and enjoy the successes it offers.
SYSTEMS EXPERTISE
PerfOps maintains a superior methodology for selecting enterprise software as well as finding the right ERP solution provider for each project. We reduce risk, ensure the right fit and identify resource gaps prior to spending on software licenses and solution provider services. During implementation, PerfOps offers a complete portfolio of services scaled and provided on an as needed basis, including project management, solution design, process and SOP development, training, application of technology, project governance and executive advisory.
PerfOps has been guiding the selection, designing and implementing warehouse management and automated material handling systems since 1988. There is nothing we haven’t seen in warehousing and distribution including all forms of Automated Data Collection (ADC) and every level of real-time automation. PerfOps can operate across all activities from the initial vision through facility design, storage and material handling equipment selection, software implementation and process optimization. Our team of project, operations and technology professionals can provide any level of service you require to achieve your warehousing objectives.
PerfOps has been working with TMS solutions for the past 20 years, including integration of such systems with ERP and WMS, and assisting owners with implementation. Our methods of bringing all resources together, including supply chain partners, to develop the optimum “to be” process, build stronger teams offering more supply chain resilience. As with all our areas of focus, we can work from initial vision through software and vendor selection, solution design, testing and optimization. Our project management and governance methods ensure these solutions actually achieve stated objectives. We help design and conduct testing and ensure project timelines are maintained.
Manufacturing Execution Systems (MES) are all part of PerfOps’ foundational expertise. PerfOps’ founder specialized in this area for 20 years prior to founding PerfOps and our teams regularly address MES and other related automation subjects on our projects. PerfOps maintains the skills and methods to lead selection, implementation and optimization of MES solutions, along with the integration of MES solutions into ERP and Asset/Maintenance systems. We were there before the term “MES” was coined and we literally helped develop the standards and write the handbooks defining what MES is today.
OTHER ENTERPRISE LEVEL SOLUTIONS
PerfOps has deep experience in other supply chain related solution technologies such as PLM, QMS, CMMS, etc. We can quickly generate Enterprise Software Roadmaps which pull all these functions together into a coherent system over the appropriate timeframes. The same methods we apply to ERP and WMS for software and solution provider selection, project planning, governance and management applying to projects in these areas.
Our knowledge and experience across these operations areas gives us the means to quickly create effective systems and operations roadmaps which speed deployment, reduce rework and protect owners’ investments.
SYSTEMS EXPERTISE
PerfOps maintains a superior methodology for selecting enterprise software as well as finding the right ERP solution provider for each project. We reduce risk, ensure the right fit and identify resource gaps prior to spending on software licenses and solution provider services. During implementation, PerfOps offers a complete portfolio of services scaled and provided on an as needed basis, including project management, solution design, process and SOP development, training, application of technology, project governance and executive advisory.
PerfOps has been guiding the selection, designing and implementing warehouse management and automated material handling systems since 1988. There is nothing we haven’t seen in warehousing and distribution including all forms of Automated Data Collection (ADC) and every level of real-time automation. PerfOps can operate across all activities from the initial vision through facility design, storage and material handling equipment selection, software implementation and process optimization. Our team of project, operations and technology professionals can provide any level of service you require to achieve your warehousing objectives.
PerfOps has been working with TMS solutions for the past 20 years, including integration of such systems with ERP and WMS, and assisting owners with implementation. Our methods of bringing all resources together, including supply chain partners, to develop the optimum “to be” process, build stronger teams offering more supply chain resilience. As with all our areas of focus, we can work from initial vision through software and vendor selection, solution design, testing and optimization. Our project management and governance methods ensure these solutions actually achieve stated objectives. We help design and conduct testing and ensure project timelines are maintained.
Manufacturing Execution Systems (MES) are all part of PerfOps’ foundational expertise. PerfOps’ founder specialized in this area for 20 years prior to founding PerfOps and our teams regularly address MES and other related automation subjects on our projects. PerfOps maintains the skills and methods to lead selection, implementation and optimization of MES solutions, along with the integration of MES solutions into ERP and Asset/Maintenance systems. We were there before the term “MES” was coined and we literally helped develop the standards and write the handbooks defining what MES is today.
OTHER ENTERPRISE LEVEL SOLUTIONS
PerfOps has deep experience in other supply chain related solution technologies such as PLM, QMS, CMMS, etc. We can quickly generate Enterprise Software Roadmaps which pull all these functions together into a coherent system over the appropriate timeframes. The same methods we apply to ERP and WMS for software and solution provider selection, project planning, governance and management applying to projects in these areas.
Our knowledge and experience across these operations areas gives us the means to quickly create effective systems and operations roadmaps which speed deployment, reduce rework and protect owners’ investments.
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Our professionals work together because they prefer to and not because they happen to be employed by the same firm. PerfOps is a principled organization and our team members meet a high level of standards.
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While our teams focus on each project’s goals, our team members must also demonstrate a commitment to achieving long-term results for clients beyond each project’s specific scope.
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The PerfOps consortium is comprised of highly experienced individuals. Most team members exceed 10 years of continuous skills development in their chosen areas of work.